Privacy Policy

Welcome to fbet365. We take the privacy and security of your personal information seriously. This Privacy Policy describes how we collect, use, process, store, and protect your information when you use our website, mobile application, and associated services.

As data controller, fbet365 fully complies with applicable data protection laws and regulations including the General Data Protection Regulation (GDPR) and other international data protection standards. We believe in the principles of transparency, fairness and accountability and respect your data rights.

By using our platform, you consent to the practices described in this Privacy Policy. We regularly review and update this policy to reflect current legal requirements and our business practices. We will notify you of any significant changes.

Our Privacy Commitment:

• We will only collect and use your information for lawful and legitimate purposes
• We will not sell or share your information with third parties without your explicit consent
• We use industry-best security measures and encryption technology
• We will provide you with full control and access to your personal data
• Will remain transparent and open about data collection and use
• We will retain your information only for as long as necessary

2.1 Information You Provide

When you create an account at fbet365, use our services, or contact us, we may collect various types of personal information. This information is necessary to meet our legal obligations, verify identity, and provide you with a safe and responsible gaming environment.

2.2 Automatically Collected Information

When you use our platform, we automatically collect certain technical information that helps us improve our services, maintain security, and personalize your experience.

• Device information (device type, operating system, browser type)
• IP address and geolocation information
• Cookies and similar tracking technologies
• Website usage data (pages visited, clicks, duration)
• Gameplay data and betting history
• Log files and server data

We use your personal information only for legitimate and specific purposes. These purposes are limited to meeting legal requirements, fulfilling our contractual obligations, and improving your gaming experience.

1. Account Management: To create, maintain, and manage your account; to verify your identity and age; to ensure account security.
2. Service Delivery: To provide you with our betting and gaming services; to process and settle bets; to award winnings and bonuses.
3. Financial Transactions: To process deposits and withdrawals; to verify payments; to maintain financial records.
4. Contact: To share important account notifications and updates with you; to provide customer support; to send promotional offers (if you have given consent).
5. Legal Compliance: To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations; to meet regulatory requirements; to prevent fraud and abuse.
6. Security: To detect and prevent fraudulent activity; to prevent unauthorised access; to protect our platform and users.
7. Improvement and Analysis: To improve our services and user experience; to analyze website performance; to develop new features.
8. Responsible gaming: To identify problematic gambling behavior; to implement self-exclusion and limits; to provide responsible gaming support.

Fbet365 values your privacy and handles your personal information responsibly. We never sell your information to third parties. However, to operate and improve our services, we may share limited information with trusted service providers in specific circumstances.

4.1 Who We Share Information With

• Payment processors: To process financial transactions and provide secure payment facilities
• Verification services: To verify identity and age, to ensure KYC/AML compliance
• Game providers: To provide casino games, slots and live dealer services
• Cloud service providers: To provide secure data storage and hosting infrastructure
• Analytics providers: To analyze website performance and user experience
• Customer support software: To provide efficient and effective support services
• Regulatory authorities: To comply with licensing and regulatory requirements

4.2 Legal Disclosure

We may disclose your personal information if legally required or if we believe in good faith that such action is necessary:

1. To comply with legal obligations or respond to legal process
2. To enforce our Terms and Conditions and investigate potential violations
3. To detect, prevent or resolve fraud, security or technical issues
4. To protect the rights, property, or safety of us, our users, or the public

Fbet365 takes the security of your personal information extremely seriously. We have implemented industry-leading technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

5.1 Technical Safeguards

• SSL/TLS Encryption: All data transmission is protected with 256-bit SSL encryption
• Data encryption: Sensitive information is encrypted at rest and in transit
• Firewall protection: Advanced firewall blocks unauthorized access
• Regular security scans: Automated and manual vulnerability assessments
• Secure servers: Data stored securely in geographically distributed data centres
• DDoS Protection: Protection from distributed denial-of-service attacks

5.2 Organizational Safeguards

• Access Control: Only authorized personnel have need-based data access
• Employee training: Regular data security and privacy training
• Privacy agreement: All employees and contractors sign strict NDAs
• Incident response plan: Protocols for rapid handling of security breaches
• Third-party audit: Independent security assessments and certifications

Fbet365 uses cookies and similar tracking technologies to enhance your browsing experience, analyze site performance, and deliver targeted advertising. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies We Use

• Essential cookies: Essential for site functionality (login, security, session management)
• Performance cookies: Analyzes site usage and performance, improves page load times
• Functionality cookies: Remembers your preferences and settings (language, region)
• Marketing cookies: Delivers relevant ads and promotions, tracks advertising effectiveness

6.2 Managing Cookies

You have full control to manage your cookie preferences. You can accept or reject cookies through your browser settings. However, please note that disabling essential cookies may prevent some features of the site from working properly.

Fbet365 respects your privacy rights and gives you full control over your personal information. Under applicable data protection laws, you have the following rights:

1. Right of Access: The right to know what personal data we hold about you and to receive a copy.
2. Right to Rectification: Right to correct or update any incorrect or incomplete personal information.
3. Right to erasure: Right to request deletion of your personal data in certain circumstances (Right to be Forgotten).
4. Right to restrict processing: The right to request that we limit how we use your data.
5. Right to data portability: The right to receive your data in a structured, commonly used, and machine-readable format.
6. Right to Object: Right to object to certain types of data processing.
7. Right to Withdraw Consent: Right to withdraw your consent at any time where processing is based on consent.

Fbet365 is not for anyone under 18 years of age. We do not knowingly collect personal information from minors. You must be at least 18 years old or the legal age in your jurisdiction to use our services.

We have implemented age verification processes and take proactive steps to prevent minors from accessing our platform. If we learn that we have collected personal information from anyone under 18 years of age, we will immediately delete that information and close the associated account.

We periodically review and update this Privacy Policy to reflect our current practices, technology, and legal requirements. Any changes will be posted on this page and the revision date will be updated.

In the event of significant changes, we will notify you via email or through a prominent notice on our website. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Continuing to use our services after changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and stop using our services.

Last Updated: 13 October 2026

If you have any questions, concerns, or complaints about your privacy and data security, we want to hear from you. Our Data Protection team is committed to assisting you and resolving any issues.

Contact information:

• Email: [email protected]
• Data Protection Officer: [email protected]
• Response time: Initial response within 48 hours, full resolution within 30 days

If you are not satisfied with our response or believe we are in breach of data protection law, you have the right to lodge a complaint with the data protection authority in your country.